Terms of Use
1. Acceptance of Terms
By accessing or using Rahlatek's website, mobile application, or any of our services (collectively, the "Services"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Services.
These Terms constitute a legally binding agreement between you and Rahlatek ("Company," "we," "us," or "our"). By using our Services, you represent that you are at least 18 years old or have reached the age of majority in your jurisdiction.
2. Description of Services
Rahlatek provides a comprehensive platform for digital solutions and technology services. Our Services include but are not limited to:
- Cloud-based software solutions
- Data analytics and reporting tools
- Customer relationship management features
- Integration with third-party applications
- 24/7 customer support and documentation
3. User Registration and Accounts
3.1 Account Creation
To access certain features of our Services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your login credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use or security breach
3.2 Account Termination
We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms, suspicious activity, or extended periods of inactivity.
4. Acceptable Use Policy
You agree not to use our Services to:
- Violate any applicable laws, regulations, or third-party rights
- Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Engage in any activity that interferes with or disrupts the Services or servers
- Attempt to gain unauthorized access to any portion of the Services or related systems
- Use automated systems or software to extract data from the Services without permission
- Transmit viruses, malware, or any other malicious code
- Engage in any commercial activity without our prior written consent
5. Intellectual Property Rights
5.1 Our Intellectual Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, are the exclusive property of Rahlatek or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
5.2 Your Content
By submitting content to our Services, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with our Services and our business operations.
You represent and warrant that you own or have the necessary rights to all content you submit and that your content does not infringe upon any third-party rights.
6. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.
We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including GDPR and CCPA where applicable.
7. Third-Party Links and Services
Our Services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party content or services accessed through our platform.
8. Disclaimers and Limitation of Liability
8.1 Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Rahlatek SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
8.3 Maximum Liability
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING OUR SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
9. Indemnification
You agree to defend, indemnify, and hold harmless Rahlatek, its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:
- Your use of and access to the Services
- Your violation of these Terms
- Your violation of any third-party rights, including intellectual property rights
- Any content you submit to our Services
- Any damage caused by your use of the Services
10. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on our website and updating the "Last Updated" date at the top of this document.
Your continued use of the Services after any modifications indicates your acceptance of the updated Terms. We encourage you to review these Terms periodically.
11. Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
12.2 Dispute Resolution
Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good faith negotiations. If such negotiations fail, the dispute shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].
12.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
13. General Provisions
13.1 Entire Agreement
These Terms constitute the entire agreement between you and Rahlatek regarding the use of our Services and supersede all prior agreements and understandings.
13.2 Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
13.3 Waiver
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
13.4 Assignment
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign our rights under these Terms without restriction.
14. Contact Information
If you have any questions about these Terms of Use, please contact us at:
Rahlatek Legal Department
Email: [email protected]
Phone: +44 7411 5532 23
Business Hours: Sunday - Thursday, 9:00 AM - 6:00 PM GST
Important Notice
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please discontinue use of our Services immediately.